Privacy Policy

We at our online platform are committed to protecting your privacy and ensuring that your personal data is handled in a transparent, secure, and lawful manner. This privacy policy outlines how we collect, use, and safeguard the information you provide when using our services related to Czech e-vignette assistance and regulation information.

Data Controller

The data controller responsible for your personal information is our company, located at:

Information We Collect

When you use our service, we may collect the following types of personal data:

• Contact details you voluntarily provide to us (e.g., email address or phone number for support purposes).
• Vehicle information such as license plate numbers when relevant to assist you with e-vignette queries.
• Technical data collected automatically including IP addresses and device information to improve site performance and security.

How We Use Your Information

Your data is used solely to provide and improve our services, including:

• Assisting you step-by-step with acquiring and validating Czech e-vignettes.
• Providing accurate guidance on regulations and requirements related to public mobility.
• Responding to your inquiries, including support requests.
• Improving our platform’s functionality and user experience.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, where applicable and requested for specific communications.
• Our legitimate interest in providing and enhancing our services.
• Compliance with legal obligations under GDPR and Czech laws related to data protection and mobility regulations.

Data Sharing and Transfers

We do not sell or rent your personal data to third parties. Data may be shared with trusted service providers who assist in operating our platform or fulfilling legal requirements, always under strict confidentiality and data protection agreements. Any data transfers outside the European Economic Area will be conducted with appropriate safeguards.

Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymized.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data where applicable.
• Object to or restrict processing of your data.
• Withdraw consent at any time without affecting the lawfulness of prior processing.
• Data portability, where relevant.

To exercise any of these rights, please contact us in writing at the address specified above.

Security of Your Data

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

Use of Cookies and Tracking Technologies

Our online platform uses cookies to enhance user experience, analyze site usage, and improve functionality. You may manage cookie preferences through your browser settings. For detailed information, please refer to our cookie policy.

Children’s Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legal requirements or our service offerings. We encourage you to review this page periodically for the latest information.

Contact Us

If you have any questions or concerns regarding this privacy policy or our data processing practices, please reach out to us at our registered office address listed above.